Question 1

How quickly can you fix my broken springs?

Accepted Answer

In most cases, we can repair broken springs the same day you call! Our technicians carry common spring sizes on their trucks and are available 24/7 for emergencies. For standard calls, we typically arrive within 2-4 hours during business hours. Emergency calls outside business hours are usually addressed within 1-2 hours.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break due to several factors: normal wear from daily use cycles (most springs last 10,000-15,000 cycles), rust and corrosion from humidity, extreme temperature fluctuations, lack of regular maintenance and lubrication, and manufacturing defects. Regular maintenance can extend spring life significantly.

Question 3

Do you offer financing for new industrial door installations?

Accepted Answer

Yes! We offer flexible financing options for qualifying customers on new garage door installations. Our financing plans include low monthly payments, competitive interest rates, and quick approval processes. Contact us at 1-860-264-0783 to discuss financing options for your project.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours. This includes removing the old door, installing the new door, setting up the opener, and testing everything thoroughly. Complex installations or custom doors may take longer.

Question 5

What warranty do you offer?

Accepted Answer

We provide a comprehensive 10-year warranty on all new garage door installations, covering parts and labor. Repair work comes with a 90-day warranty. Our warranty is one of the best in the industry and demonstrates our confidence in our workmanship.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes! Our factory-trained technicians are experienced with all major garage door brands including LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, and many more. We can service, repair, and install doors from virtually any manufacturer.

Question 7

What areas do you serve?

Accepted Answer

We serve Woodstock and all surrounding communities in northeastern Connecticut including Putnam, Thompson, Danielson, Killingly, Brooklyn, Pomfret, Eastford, Ashford, Chaplin, and Hampton. If you're unsure if we service your area, give us a call!

Woodstock

Frequently Asked Questions

Our Services

Blog

Service Areas

Still Have Questions?